Junior / Medior helpdesk medewerkers gezocht!

Shout out aan alle Junior / Medior helpdesk medewerkers!

Wij zijn op zoek naar Junior/ Medior helpdesk medewerkers!
Onze klanten hebben hun kantoor middenin het Groene Hart en bedienen vanaf kantoor hun klanten in het MKB segment (soms wel tot 500 werkplekken).

Kortom we zijn op zoek naar jou!

Functie-eisen

De ideale Junior / Medior helpdesk medewerkers, voor ons, hebben:

  • Een afgeronde MBO-niveau 4 opleiding, richting ICT
  • Jij bent flexibel en pro-actief
  • Je ben dienstverlenend ingesteld
  • Luisteren, samenvatten en doorvragen beheers je goed
  • Je spreekt Nederlands en Engels vloeiend in woord en geschrift
  • Ben je medior, dan heb je aantoonbaar ervaring als service desk medewerker
  • Je bent een teamplayer en hebt geen 9 tot 5-mentaliteit
  • Het is fijn wanneer je ITIL gecertificeerd bent
  • Je bent communicatief vaardig en oplossingsgericht

Jouw werkzaamheden:

  • Het aannemen, registreren en oplossen van incidenten
  • Het beantwoorden van eerste lijnsvragen
  • Het bewaken van de voortgang van gemelde issues en/of vragen
  • Het installeren van hardware en software

Onze opdrachtgevers vinden persoonlijke ontwikkeling belangrijk en jij ook.
Jij bent dan ook meer dan bereid om bijvoorbeeld je certificeringen te behalen en je kennis up to date te houden.

Wat bieden ze jou?

Een gezellig team, waar je van en met elkaar leert.
Volop ruimte om jezelf te ontplooien. Je kan dat op verschillende manieren aanpakken, het is jouw tijd en je krijgt de ruimte om in jouw tempo en passend bij jouw ambities jezelf beter te maken.
Je bedient interessante klanten, ieder met zijn eigen problematiek, eigen omgeving en jij staat voor ze klaar, om hen te ontzorgen.
Onze klanten bieden je een marktconform salaris op basis van je opleiding en werkervaring.

Jouw actie?

Interesse gewekt?
Je bent van harte welkom bij ons op kantoor voor een eerste kennismaking.
Mail ons je cv en korte motivatie en wij maken een afspraak met je
Dit kan naar info@woerdenwerktaandewinkel.nl

Mocht je mensen kennen, wie je een dergelijke rol gunt, deel deze vacature vooral met hen.

De ICT-sector is nog steeds aan het groeien en jouw toekomst ligt wellicht bij een van onze klanten! Werk aan de winkel!!

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